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FAQ

HOW TO START USING AUTOCOM GO?

After downloading the app:

HOW TO BOOK AUTOCOM GO CARS?

HOW TO FIND A RESERVED CAR?

HOW TO UNLOCK A RESERVED CAR?

WHAT IF THE CAR DOESN’T OPEN?

HOW CAR DAMAGE IS CAPTURED?

DO I NEED TO LOCK THE CAR USING THE APP DURING THE RENTAL PERIOD?

DOES THE RENTED CAR HAVE RESERVED PARKING LOTS?

WHAT IF YOU FIND A DAMAGED CAR DURING THE RENTAL PERIOD?

WHAT IF YOU NEED HELP ON THE ROAD?

HOW DO I COMPLETE MY RESERVATION?

WHAT IF YOU HAVE COMPLETED YOUR RESERVATION AND FORGOT YOUR BELONGINGS IN THE CAR?

DO I NEED AN INTERNET CONNECTION TO USE THE AUTOCOM GO APP?